FAQ's
Ordering
With Quick Four steps, you can shop our amazing ayurvedic product range…
> Pick the product range of your choice, Select Product, and Click on Add to Cart
> Click on proceed to Checkout.
> Fill out the personal details required for the delivery of your order, including the Shipping address and phone number.
> Choose the Payment Option Convenient to you & Boom Your order is placed with us!
Yes! You always have a choice of shipping orders to an address different from your billing address. All you have to do is check on the button “SHIP TO A DIFFERENT ADDRESS”, you can fill in the details & you’re Done
Post you submit the order, our team will forward you the email of confirmation & invoice to the registered email address & with this, you can validate that your order is confirmed!
No, you can place an order using guest checkout without having an account. However, we strongly reccomend making an account on our website to make your shopping experience swift and simple. This will also help you enjoy special benefits as well as share ratings and review our products as per your experience.
You cannot modify the submitted order you can call our helpdesk at +91 95877 65922
ojasayurvedaofficial@gmail.com.
We would love to note down tour new order!
You can pay for purchases using Cash on Delivery you will be charged an Extra COD Fee for that, Online Payments can be done using Razorpay Gateway, UPI, Debit & Credit cards & Net banking methods.
My Account
Click on My Account Button on top right of your website & there you can manage your passwords, account details, billing & Shipping address.
You can directly visit account details section on my acount page and from there you can reset you password & if you’re not logged In, You can email us at ojasayurvedaofficial@gmail.com or call us at +91 9587765922 for further help
You can play with wishlists & You get amazing offers & Cashbacks when you register with Ojas Ayurveda. Also when you make an order with the registered account it helps you get the latest updates on orders.
Shipping & Delivery
All our deliveries are serviced through well-reputed couriers. The day you place the order, it gets processed within the same day, followed by the process of shipping which takes usually 2-3 days, so with positive commitment, it will be delivered to you within 4 working days, If in case there are any circumstantial delays we will notify you over your registered email.
As soon as your order is dispatched, you will receive an email with your package’s tracking number as well as the name of the courier company that is processing your order.
or else you can visit our order tracking, page to track your order you will require the order id which you must have gotten in the order confirmation Email.
We are enrouting the products of Ojas Ayurveda PAN India & Within few days we will be shipping for overseas orders as well!
All domestic orders of INR 699/- & above qualify for free domestic shipping. However, there is a flat shipping charge of INR. 50/- if your total order value is less INR. 699/-.
RETURNS, CANCELLATIONS & EXCHANGES
If you are not satisfied with product ordered, or are disappointed with the product or service, we would like to know your feedback in order to be able to serve you better.
We strongly believe in the quality of our products and wish for you to be completely satisfied with your purchase. However, in the rare occasion where you may be unsatisfied with a purchase, please see our Returns and Refunds Policy for more information on online returns.
If you wish to cancel the order, you can e-mail us at – ojasayurvedaofficial@gmail.com. You can also contact us at – +91 95877 65922. Make sure to contact within 24 Hours purchase so as to ensure that order does not get shipped.
For orders that have not been shipped yet, your refund will be processed within 24 Hrs and will take 3-4 days to reflect in your account as per your bank guidelines. For all orders that have been delivered, we do not entertain return requests unless the order qualifies, as per our Returns and Refunds Policy.